Effective Date: January 1, 2025
Welcome to Panoraxis ("Company," "we," "our," "us"). By accessing or using our AI chatbot and virtual assistant services (collectively, the "Services"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please refrain from using our Services.
Panoraxis specialises in delivering AI-powered chatbot solutions tailored for business applications. Our Services are designed to enhance customer engagement, provide automated support, and facilitate seamless interactions. The specific features and functionalities of our Services will be outlined in individual agreements with each Client.
Clients must ensure that their use of our Services complies with all applicable local, national, and international laws and regulations. This includes, but is not limited to, data protection laws, consumer protection laws, and intellectual property laws.
Clients are responsible for providing accurate, current, and complete information when engaging our Services. Any changes to such information must be promptly communicated to Panoraxis to ensure effective service delivery.
Clients must obtain all necessary consents from their end-users before collecting, processing, or storing their data through our Services. This includes informing users about how their data will be used and ensuring that such use complies with applicable data protection regulations.
Our fees are determined on a case-by-case basis, following a consultation and mutual agreement with the Client. The agreed-upon fees will be detailed in the Agreement.
Invoices will be issued as per the terms outlined in the Agreement. Clients are required to settle payments within the specified timeframe to avoid any disruption to the Services.
Failure to make timely payments may result in suspension or termination of Services. Panoraxis reserves the right to charge interest on overdue amounts, as permitted by law.
Clients and Users are prohibited from using our Services to:
Panoraxis reserves the right to monitor usage of our Services to ensure compliance with these Terms. Any violations may result in immediate suspension or termination of Services.
While Panoraxis does not actively collect personal data from Users, certain information may be processed to facilitate the functionality of our Services. Clients are responsible for ensuring that any data collected through their use of our Services complies with applicable data protection laws.
We implement appropriate technical and organisational measures to protect data processed through our Services against unauthorised access, alteration, disclosure, or destruction.
In the event of a data breach, Panoraxis will promptly notify affected Clients and cooperate with any necessary investigations, in accordance with applicable laws.
All intellectual property rights related to our Services, including but not limited to software, algorithms, and documentation, are owned by Panoraxis. Clients are granted a limited, non-exclusive, non-transferable licence to use the Services as outlined in the Agreement.
Clients retain ownership of any content they provide or generate through the use of our Services. By submitting such content, Clients grant Panoraxis a licence to use, reproduce, and modify the content solely for the purpose of providing the Services.
"Confidential Information" refers to any non-public information disclosed by one party to the other, either directly or indirectly, in writing, orally, or by inspection of tangible objects.
Both parties agree to:
Panoraxis provides the Services on an "as-is" and "as-available" basis. We do not warrant that the Services will be uninterrupted, error-free, or free from viruses or other harmful components.
To the fullest extent permitted by law, Panoraxis shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to the use or inability to use our Services.
Clients agree to indemnify, defend, and hold harmless Panoraxis, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
The Agreement shall commence on the effective date and continue until terminated by either party, as outlined in the Agreement.
Either party may terminate the Agreement for any reason, with prior written notice as specified in the Agreement.
Panoraxis may terminate the Agreement immediately if the Client:
Upon termination:
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
Any disputes arising out of or in connection with these Terms shall be resolved through good faith negotiations. If the dispute cannot be resolved amicably, it shall be submitted to the exclusive jurisdiction of the courts of England and Wales.
These Terms, together with the Agreement, constitute the entire agreement between the parties and supersede all prior agreements, understandings, and representations, whether written or oral, relating to the subject matter herein.
Panoraxis reserves the right to modify these Terms at any time. Clients will be notified of any material changes, and continued use of the Services constitutes acceptance of the revised Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Failure by Panoraxis to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.
Clients may not assign or transfer their rights or obligations under these Terms without prior written consent from Panoraxis. Panoraxis may freely assign or transfer its rights under these Terms.
Last updated: January 1, 2025
If you have any questions about these Terms, please contact us at legal@panoraxis.tech